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  • Grants
    • Apply for housing land
    • Apply for housing grant
    • Apply for Housing construction grant
    • Apply for housing Maintenance, Addition or Replacement (partial / whole) grant
    • Apply for apartment grant
    • Apply for a housing construction request on a relative’s land
  • Loans
    • Apply for Housing loan
    • Apply for housing construction loan
    • Apply for housing purchase
    • Apply for housing Maintenance, Addition or Replacement (partial / whole) loan
    • Apply for housing unit loan from local market
    • Apply for housing unit rent
  • Complementary Services
    • Change Service from Housing purchase Loan to Housing Construction Loan
    • Cancel Approved Grant / Loan Application (under consideration)
    • Cancel In Progress Application (Grant / Loan)
  • To Whom It May Concern
  • Request For One Year Maintenance
  • Facilitation Program
  • Payment of Arrears of Installments Due
  • Apply For Early settlement
  • Apply For Liability Letter
  • Apply For Reducing the loan value
  • Apply For Update Customer Data
  • Self Financing Reward "Awad"
  • Business Services
    • Apply For Opening File for New Project
    • Apply For First Payment
    • Apply For Running Payment
    • Apply For Retention Payment
    • Apply For Final Payment
    • Apply For Disbursement of construction loan payments / financial aid grant payments 750 thousand
    • Apply For Housing Maintenance, Addition and Replacement loan payments
    • Apply For To Whom It May Concern Letter for projects with percentage of achievement
    • Apply For Termination and suspension of current contractor
    • Apply For Letter Requesting Discount Price
  • Suppliers and Contractor
    • Suppliers Registration Services
    • Classification and the Nomination Guide for Suppliers
    • Supplier and Contractor Evaluation
  • Application Status
  • Housing Maintenance Status
  • Loan Calculator
  • Housing Cost Calculator
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Apply For Update Customer Data



Description Client gets to update his personal information (such as tel no. mob, work, postal address and payment deduction way)
Client
Access smart app after getting new user name.
Establishment
Registered information appear in data bank.
Client
Info change update - confirm responsibility -save update.
Establishment
Review submitted info and verify it and notify client of result.
Establishment
request approval-request rejection (client receives clarification with establishment follow up.)
IMG
Target Audience Dubai citizens approved for housing loan and registered in the current loans Fund only that can apply for this service.​
Service Fee There are no fees for this service.
Service Channels Customer Happiness Center (Senior Emiratis & People of Determination)
  • Icon17 Terms And Conditions
    1- Beneficiary obtaining any of the loan services.
    2- Loan file has not been closed by the Financial Department
    3- Beneficiary obtained a new user name.
  • Icon18 Required Documents (Electronic)
    There are no required documents for this service.
  • Icon19 Service Procedures
    Client
    Access smart app after getting new user name.
    Establishment
    Registered information appear in data bank.
    Client
    Info change update - confirm responsibility -save update.
    Establishment
    Review submitted info and verify it and notify client of result.
    Establishment
    request approval-request rejection (client receives clarification with establishment follow up.)
    IMG
  • Icon20 Customer Journey
    Step 01 - Select Housing Service
    Request To Update Customer Data
    Hello! I'm Muftah and I'm here to help you apply for Request To Update Customer Data.
    1
     
    Step 02 - Learn about the Initial Requirements
    Access Smart Application and fill inofrmation
    Let's Start the process by getting by accessing smart application after getting new username and fill form. Request To Update Customer Data Application Form.
    2
     
    Step 03 - Submit Initial Requirements for Verification
    SUBMIT PROCESS FORM FOR VERIFICATION
    Proceed by submitting the filled out form for verification. Your application will either be:
    3
    Step 04 - Rejected! Sorry but you'll have to repeat the process
    YOUR APPLICATION WAS NOT APPROVED
    Sorry you are not yet qualified to apply for this service, please make sure all the requirements are met so you can proceed. If you are unsure about the requirements you can view the Initial Requirements Page.
    Step 04 - Approved! Select which type of Loan/Grant
    REQUEST REVIEW
    Congratulations! You have passed the initial verification. Your request will be reviewed and will update you soon.
    4
     
    Step 05 - House Construction Loan
    Updating you data
    Congratulations! Your data has been updated. Thank you for applying our service. You may also want to check our other services:
    5
     
    Step 06 - Loan External Process
    MORTGAGE RELEASE
    Congratulations! Your mortgage has been released. Thank you for applying our service. You may also want to check our other services:
    6
     
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