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Hello ! My name is Moftaah,
MBRHE`s virtual assistant. I am here to help answer your questions on Housing Services.
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  • Grants
    • Apply for housing land
    • Apply for housing grant
    • Apply for Housing construction grant
    • Apply for housing Maintenance, Addition or Replacement (partial / whole) grant
    • Apply for apartment grant
    • Apply for a housing construction request on a relative’s land
  • Loans
    • Apply for Housing loan
    • Apply for housing construction loan
    • Apply for housing purchase
    • Apply for housing Maintenance, Addition or Replacement (partial / whole) loan
    • Apply for housing unit loan from local market
    • Apply for housing unit rent
  • Complementary Services
    • Change Service from Housing purchase Loan to Housing Construction Loan
    • Cancel Approved Grant / Loan Application (under consideration)
    • Cancel In Progress Application (Grant / Loan)
  • To Whom It May Concern
  • Request For One Year Maintenance
  • Facilitation Program
  • Payment of Arrears of Installments Due
  • Apply For Early settlement
  • Apply For Liability Letter
  • Apply For Reducing the loan value
  • Apply For Update Customer Data
  • Self Financing Reward "Awad"
  • Business Services
    • Apply For Opening File for New Project
    • Apply For First Payment
    • Apply For Running Payment
    • Apply For Retention Payment
    • Apply For Final Payment
    • Apply For Disbursement of construction loan payments / financial aid grant payments 750 thousand
    • Apply For Housing Maintenance, Addition and Replacement loan payments
    • Apply For To Whom It May Concern Letter for projects with percentage of achievement
    • Apply For Termination and suspension of current contractor
    • Apply For Letter Requesting Discount Price
  • Suppliers and Contractor
    • Suppliers Registration Services
    • Classification and the Nomination Guide for Suppliers
    • Supplier and Contractor Evaluation
  • Application Status
  • Housing Maintenance Status
  • Loan Calculator
  • Housing Cost Calculator

Customer Charter

"MY TEAM & I , AT YOUR SERVICE"

Me, and my team are dedicated to provide you the best services and of what will exceed your expectations.


My team and I, commit to:


  • Treat you with friendliness and courtesy
  • Offer services fairly and equally.
  • Conduct our services professionally and high efficiency.
  • Do our best effort to meet your requirements and needs as soon as possible.
  • Respect the privacy of data and information.
  • Develop and update our regulations and work system and services regularly.
  • Welcome your suggestions and feedback and evaluate them within 15 working days.
  • Initiate communication with you periodically and regularly.
  • Provide full, comprehensive and up to date information on regulations and requirements and services through all available communication channels.

My team & I expect from you:


  • Provide your information, official and supporting documents as requested.
  • Update your information and personal data as early as possible.
  • Collaborate on improving our Establishment's progress through your constructive suggestions.
  • Respectful treatment to our staff and appreciation to their efforts and trust their mission to client satisfaction.
  • Ensure accuracy and clarity if your data in the applications.

My Team and I care to keep our constant and effective communication via :


Happiness
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